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Icons, Symbols, and Pointer Shapes
It may not always be possible to design an icon, pointer shape, or other
graphical symbol that adequately represents the same object or function in
different countries. Culture is inherent even in seemingly universal
symbols. For example, sending and receiving mail is a commonly understood
function, but representing that function with an icon of a mail box can be
inappropriate because the appearance of mail boxes varies widely among
countries. Therefore, an envelope may be a more appropriate icon.
You should make sure that graphical symbols are localizable.
When used correctly, graphical symbols offer the following advantages:
- They are language independent and do not need to be translated.
In some cases, you may not be able to avoid changing an icon or symbol
for a culture that is vastly different. However, design icons and
symbols with the entire user population in mind so that you can try to
avoid redesigning.
- They can be used instead of computer terms that have no national-language
equivalent.
- They may have more impact when used with text as warnings than the text
alone.
Here are a few guidelines to follow when creating icons, symbols, or
pointer shapes:
- Use an already existing international icon, if possible.
- Make your icons, symbols, or pointer shapes represent basic,
concrete concepts. The more abstract the icon, the more explanatory
documentation is needed.
- Check your icons and symbols for conflicts with existing icons or
symbols for that function.
- Do not incorporate text in icons because the text will need to
be translated. Translated text often expands and might no longer fit the
icon.
- Test and retest your symbols and icons in context with real users.